Profile Details You Provide
This includes the information you enter when you register: your photos, age range, location, language level and what you are looking for in a relationship. You control what appears on your public profile.
Trust & data protection
Privacy Policy
We handle every member’s information carefully, using it only to run and improve the platform — never to sell your details to outside advertisers. This page explains, in plain language, what we collect, how it is used, and the choices available to you. We review these practices on an ongoing basis to keep them accurate to how the platform actually operates; for cookie-specific detail see our Cookie Policy, and for the rules of using the site see our Terms & Conditions.
Data collection
What Information We Collect
We only ask for what is genuinely needed to run a matchmaking platform, verify accounts and keep the community safe.
Technical Data From Your Device
Your browser type, device information and general usage patterns help keep the platform secure and working correctly. Full detail on how this is gathered lives in our Cookie Policy.
Communication Records
If you contact support, we keep a record of that conversation so we can follow up properly and refer back to it if the same issue comes up again.
Purposeful use
How We Use Your Information
Your information exists to make the platform work for you, not to be traded away. Here is what it is actually used for.
- Matching and recommendations: profile details and stated preferences help surface members and country directions relevant to what you are looking for.
- Verification and fraud prevention: as described in our how it works overview, photo verification and moderation depend on reviewing account information to confirm members are who they say they are.
- Service communication: we use your contact details to send account notices, security alerts and, only if you opt in, occasional dating guidance emails.
- Platform improvement: aggregated, non-identifying usage patterns help us understand which features are actually useful and which need work.
Data protection
Sharing, Storage and Protection
We share member information only with the service providers required to keep the platform running — for example, hosting and payment processing partners — and only to the extent needed for them to do that job. We do not sell member data to advertisers or unrelated third parties, and we do not hand profile details to other members beyond what you choose to show on your own profile.
On the security side, connections to the platform are encrypted in transit, and access to member data internally is restricted to staff who need it to do their work, such as moderation and support. No system is completely without risk, which is why we also encourage the safety habits covered below.
You stay in control
Your Choices and Rights
You are not locked into whatever information you first submitted. These are the most common requests members make, and how to act on them.
Can I see what information you hold about me?
Yes. Message our team through the contact page with a request to review your account information, and we will confirm what is on file.
How do I correct something on my profile?
Most profile details, including photos, bio text and preferences, can be edited directly from your account settings once you are logged in. For anything you cannot change yourself, reach out through the contact page.
How do I delete my account?
Contact us through the contact page and request account deletion. We will confirm the request and remove your profile from active browsing.
Can I stop marketing emails?
Every marketing email includes an unsubscribe option, or you can ask us directly through the contact page to stop them. Account and security notices are separate and will still be sent.
Practical habits
Staying Safe While You Date Online
- Keep financial details, passwords and documents private, and never send money to someone you have not met in person.
- Report suspicious behavior right away using the reporting tools on any profile or conversation — it is one of the simplest online dating safety tips worth following consistently.
- Keep early conversations on-platform until you feel confident about who you are talking to. More guidance like this is covered on our FAQ page, and you can browse safely from the homepage at any time.
Get in touch
Questions About Your Privacy
If anything here is unclear, or you want to make a request about your data, reach out through our contact page and we will respond directly. For related policies, see our Terms & Conditions and Cookie Policy.